Stakeholder Success: Mastering Engagement & Communication
Overview
In the modern workplace, stakeholder engagement is an essential skill for employees at all levels. Excellent stakeholder engagement allows you to seamlessly navigate diverse perspectives, align business goals, and foster meaningful connections with stakeholders. This workshop offers a dynamic, hands-on experience designed to equip you with actionable strategies for enhancing your stakeholder interactions. Guided by our expert instructors, you will gain real-world insights into best-practice stakeholder communications, helping you to build and maintain trust-based, long-term relationships.
This workshop covers a broad range of topics, including identifying stakeholder dynamics, trust-building, developing effective communication strategies, negotiation, conflict resolution techniques, and methods for evaluating stakeholder relationships. Through interactive discussions, case studies, and practical exercises, you will embrace the best practices in stakeholder engagement and understand how to apply them in real-world scenarios. By the end of the workshop, you will leave with a renewed sense of confidence, ready to tackle even the most complex stakeholder challenges.
By the end of this one-day workshop, you will be able to
- Identify and understand your stakeholders: Recognise the various types of stakeholders and their roles, interests, and expectations within a project or organisation.
- Examine influence and power dynamics: Analyse the influence and power of stakeholders to anticipate potential challenges and create opportunities for collaboration.
- Develop clear and targeted communications: Craft concise, tailored communications for diverse stakeholder groups, utilising the most effective channels and messaging strategies.
- Engage stakeholders with active listening: Apply active listening techniques to build rapport, foster transparent dialogue, and engage stakeholders effectively.
- Build and maintain trust: Implement strategies to establish and sustain trust with stakeholders through transparent communication, reliability, and ethical behaviour.
- Cultivate strong partnerships: Use relationship-building techniques to promote collaboration and strengthen partnerships.
- Resolve conflicts effectively: Identify and address common conflicts using resolution strategies that achieve consensus and settle disputes.
- Navigate negotiations with skill: Apply negotiation tactics to overcome disagreements, find common ground, and reach mutually beneficial agreements.
- Evaluate and improve engagement strategies: Utilise feedback mechanisms and evaluation methods to gather insights and make data-driven improvements to your stakeholder engagement approach.
About the Trainer
Founded in 2009 New Links is a family-owned business that prides itself on the delivery of quality assured professional development training. Led by the company directors Jim & Janet Tumulty the expert team of trainers, administrators, quality assurance personnel, and auxiliary staff are dedicated to ensuring that the customer experience is prioritised at every stage of service delivery.
New Links courses are designed to stimulate, excite, educate, and upskill, ensuring that if you complete a course with us you will be guaranteed to achieve tangible and measurable outcomes. Their achievements as leaders in their field have been recognised both in the business and education communities; as finalists of the 2020 Waterford Chamber Business of the Year awards they were recognised for their stand out achievements in the field of adult and employee education. They have also successfully completed re-engagement with QQI as an approved registered training provider – this much sought after status ensures that all training provided by New Links is Quality Assured to the highest standards nationally.
